ADMINISTRATOR

Full-Time; Permanent   |   Salary; Competitive, dependent on experience   |   Location; Gisburn

An Exciting Opportunity

Guy Machinery Ltd is looking for an organised, friendly and dependable Administrator to join our busy team. This varied position combines customer service, office administration and essential accounts support, helping the dealership run smoothly each day.

The Role

Working with our Sales, Parts, Service and management teams, you will be a key point of contact for customers and suppliers. You will take ownership of daily office routines, maintain accurate financial records and help ensure enquiries and administrative tasks are handled efficiently.

Key Responsibilities

• Answer incoming telephone calls professionally, direct enquiries and take accurate messages.
• Complete daily cash checks, record takings and carry out accurate end-of-day balancing and closing routines.
• Receive, check and post purchase invoices; match invoices with purchase orders and delivery documentation.
• Reconcile company credit card statements against receipts and invoices, investigating missing or incorrect items.
• Review aged debt reports, follow up overdue customer accounts courteously and maintain clear records of contact.
• Order and monitor stationery, printing supplies, business forms and other office consumables.
• Arrange approved printing orders, checking quantities and delivery requirements.
• Manage incoming and outgoing post, email correspondence, filing and accurate record keeping.
• Assist with supplier and customer account queries, payment records, expense administration and month-end preparation.
• Support colleagues with general administration, data entry, diary coordination and other duties as required.

About You

You will be approachable and confident speaking with customers, with excellent attention to detail and the ability to organise competing tasks in a busy office.

• Previous office administration, reception or accounts administration experience.
• A professional telephone manner and strong customer service and communication skills.
• Good numerical accuracy, organisation and attention to detail.
• Confidence using Microsoft Office, email and computerised records.
• A reliable, discreet, proactive approach and the ability to work well with others.

Desirable: Experience with purchase ledger, credit card reconciliation, aged debt control, cash balancing or dealership accounting systems, including Catalyst / Platinum online.

What We Offer

• Full-time, permanent employment with competitive remuneration dependent on experience.
• A varied position with responsibility across customer service, administration and accounts support.
• A supportive team environment and opportunities to build skills and experience.